Unlocking Business Growth with User-Centric Design

As a seasoned UX director, I specialize in enhancing digital presence and driving business results through user-centric design. By focusing on acquisition, retention, and customer growth, I align user experiences with business goals. My approach combines detailed research, human-centered design principles, and continuous usability testing, delivering impactful and measurable outcomes for businesses across diverse industries.

Current Work - Director of UX

Actionable Design Insights with AI

Leadership, Process

Reducing Customer Case Creation

Leadership, Research, Strategy, UX

Boosting Engagement and Revenue

Research, Strategy, UX

Acquiring Customers

Leadership, Testing, UX, UI, Facilitation

Retaining Customers

Leadership, Facilitator, UX,UI

Growing Customers

Leadership, Testing, UX, UI

The Critical Role of Testing

Leadership, Process

OOUX

Leadership, Presentation, Methodologies

Work from the Past - Creative Direction

Jeep Weather

UX, UI

FOOTCARE

UX, UI

Filippo Berio

UX, UI,

Trojan Brand Website

UX, UI

AllPlay App

UX, UI

Godiva Liqueurs

UX,UI, Creative Direction

What Others Have Said

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“Nat is a brilliant experience designer that continues to redefine what a UX leader is today. He is a highly engaged and passionate digital transformation leader that is performance oriented - always looking to quantifiably move the needle across a vast array of web experiences. I had the great joy of hiring and managing Nat over many years at Pitney Bowes and we accomplished so much together. You couldn't ask for a better UX and overall digital strategy partner than Nat. Even after delivering significant business outcomes over 6+ years, Nat is continues to be relentless in his pursuit of best-in-class client experiences and pushing the envelope even further. A true modern day digital experience leader that delivers continuous improvement at scale.”
Jay BartlettVP Digital Marketing

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“I was lucky enough to work under Nat’s supervision for about 2 years. It had been an incredible experience that I will carry through for life. Nat has taught me so much about the web industry, professional relationship, personal growth and how to be a valuable asset to any team. Nat has become my mentor and friend that I am truly grateful for. I’ve always admired his ability to diplomatically speak up his mind and solve work-related conflicts. Most importantly, Nat knows how to build a healthy relationship between his team members, push them to their limits, and create an opportunity for growth. Nat is very knowledgeable and doesn’t hesitate to share his wisdom with people who work for him. Any company would be lucky to have Nat as their creative lead!”
Tatiana AddaquaySr. Art Director

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“It's difficult to string words together to truly encapsulate the incredible talent I bumped into when I worked with Nat at Colangelo Synergy Marketing. His mentorship, deep understanding of the interactive space and value to his agency are just a few of the many qualities Nat possess. I had the priveledge of partnering with Nat on several high profile executions. Our agency and client teams relied heavily on his creative solutions and expertise. He always developed forward thinking, amazing creative that translated beyond the brief to the epitomy of the brand essence. It was a pleasure working with Nat and I truly hope to partner with him again in the future.”
Kimberly BoothDirector